Ask your clone "What's pressing?" and get the real answer
A ranked list of what needs you from the last 12 hours across email, calendar, files, CRM and issues.
Your clone sweeps the last 12 hours of email, calendar, files, CRM, issues and notes, including action items from meeting recaps. It sorts what it finds (emergencies, overdue items, people waiting on you, dropped threads), ranks the top items, and drafts a message and email once you confirm where to send them.
What your clone does
Small fires hide across five tools until one of them becomes a big one. Your clone finds them while they're still small.
Your inbox, calendar, files, CRM and Linear all produce small fires. Most are noise. A few are real: a customer who is losing patience, a deadline that passed, a colleague blocked on your approval. Finding them means checking five tools.
The Pressing Items skill does that sweep for you. It looks at exactly the last 12 hours (anchored to the real current time), across every source you've connected, and returns a short ranked list of what needs you now.
| Benefit | What it looks like |
|---|---|
| One sweep instead of five tabs | Email, calendar, files, CRM, Linear and knowledge bases checked together |
| Ranked, not dumped | A "Top Pressing Items" list ordered by severity, time pressure, blast radius and who's waiting |
| Honest | It never pads the list or invents urgency. Nothing pressing? It says "your plate is clear" |
| Two formats | A short Slack/Teams message plus a branded HTML email |
| Safe | It delivers only after you confirm the channel and recipients |
What it looks for:
| Class | Meaning |
|---|---|
| 🔴 Emergency | Outage, security, legal, or a customer-facing failure happening now |
| ⏰ Overdue | A promised or due date has passed |
| ⏳ Due Soon | A deadline or meeting coming up that needs something from you |
| 🙋 Frustrated/Escalating | Tone is getting sharper, repeated follow-ups, "any update?" |
| 🤝 Awaiting You | Others are blocked until you reply, approve or decide |
| 📨 Direct Ask | Someone asked you something directly and it's unanswered |
| 🔁 Dropped Thread | A conversation you were part of went quiet with an open item |
It also reads meeting-recap emails and pulls out action items assigned to you.
Who it helps
- Leadership who need a "what do I deal with first" view between meetings.
- Ops leads who field requests from many directions.
- Sales reps and managers watching deals, replies and follow-ups.
- Customer Success managers tracking escalations and promised follow-ups.
How it runs
You: "What's pressing?" (or a scheduled run at 7 AM / 1 PM)
│
▼
┌────────────────────────────────────────────────────────────┐
│ Clone-Pressing-Items │
│ 1. Get the real current time ──► window = last 12 hours │
│ 2. Sweep sources (whatever is connected): │
│ Email (primary) · Calendar · Files · CRM · │
│ Linear · Knowledge bases · meeting-recap emails │
│ 3. Classify: 🔴 ⏰ ⏳ 🙋 🤝 📨 🔁 │
│ 4. Rank: severity · time pressure · blast radius · │
│ who's waiting │
│ 5. Draft: Slack/Teams message + branded HTML email │
│ 6. Show both in chat │
└──────────────────────────┬─────────────────────────────────┘
│
You confirm channel + recipients
│
▼
Delivered to Slack/Teams and/or emailSet it up, step by step
- Check requirements (5 min) open REQUIREMENTS.md.
- Hand over the instructions (2 min)
- Review the discovery table (3 min)
- Attach the skill (2 min) the clone attaches Clone Pressing Items via the platform after you approve.
- Connect sources (5–15 min) email first, then calendar, files, CRM, Linear. You sign in (OAuth); the clone never needs a password.
- Run it say "What's pressing?" Check the results.
- Optional schedulefor example 7 AM and 1 PM on weekdays. The prompt must state the delivery channel and email (exact text is in CLONE-INSTRUCTIONS.md).
The README has the full walkthrough. The Clone Instructions tell your clone exactly what to do.
Before you start
| # | Skill / operator (exact name) | What it's used for | Required? |
|---|---|---|---|
| 1 | Clone Pressing Items (prebuilt skill) | The 12-hour triage sweep and drafts | Required |
| 2 | Google Gmail Operator or the Outlook email operator | Primary signal: asks, escalations, dropped threads, meeting-recap action items; sends the HTML email | Required (strongly) |
| 3 | Google Calendar Operator or the Outlook calendar operator | Upcoming and just-missed meetings | Recommended |
| 4 | Google Drive Core Operator or Microsoft OneDrive | Recently shared or commented files | Optional |
| 5 | Salesforce operators or HubSpot operators | Deals, cases, activities needing attention | Optional |
| 6 | Linear Operator | Issues assigned to or blocked on you | Optional |
| 7 | Search Knowledge | Knowledge base notes | Optional |
| 8 | platform | Attach the skill, create scheduled tasks | Required |
Skill names can differ slightly between orgs. Confirm the exact names in your skill catalog before saving the skill.
Good to know
- Email is the most important source. Connect it first. Without it, the sweep misses most direct asks, escalations and dropped threads.
- Slack/Teams can't be read as a source yet. They are delivery only. Messages sent to you there won't appear in the sweep.
- Scheduled runs need the destination in the prompt. A scheduled run can't ask you to confirm, so the prompt must name the channel and email recipients.
- 12 hours only, by design. Anything older is out of scope. For a broader view, use a different card (for example Customer Pulse for accounts).
- It only knows connected sources. The report tells you which were checked.
Questions, answered
Will it reply to people for me?
No. It is read-only and only delivers the summary.
Can it look back 24 hours?
Not in this card. The 12-hour window is deliberate so the list stays short and fresh.
Which CRM?
Salesforce or HubSpot. HubSpot has no ticket operator, so support items appear as notes/tasks via HubSpot Engagement Operator.
What if nothing is pressing?
You get "your plate is clear" and the sources checked.
Does it need all sources?
No. Email alone works; more sources make it better.
Ready when you are. So is your clone.
Build your clone, paste in the Pressing Items instructions, and approve the plan it shows you.